Desk Customer Service in the Cloud for Small Business
Send Beautiful Email Newsletters to your Desk.com Customers.
Desk.com is a cloud-based customer support system from Salesforce. Centralize all of your support interactions, from twitter to email to phone in one universal inbox, so no message goes unnoticed. Desk.com also offers mobile support and content management to keep your knowledge base accessible by your team, no matter their location.
Desk.com's Mad Mimi email marketing integration, built by itDuzzit, syncs any case contacts to your Mad Mimi audience, so you can craft email campaigns for customer feedback, or drip tutorials based on questions. This is a two-way integration, so new sign ups in Mad Mimi can also sync to your records in Desk.com
For more details and a demo, see the integration page on itDuzzit.